Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

--- ticket:osticket [2015/08/03 17:03] – [Ferienhinweise] gerald
+++ ticket:osticket [2024/02/29 13:36] – Externe Bearbeitung 127.0.0.1
@@ Zeile 1: / Zeile 1: @@
 {{tag>isTicket Ticketsystem ticket support email-ticket email}}
 ====== osTicket ======
+ost-config.php liegt in support/include/ bzw. in upload/include/
 [[http://osticket.com]] 1.6.0 (stable) Feb-09-2010
@@ Zeile 17: / Zeile 19: @@
         @include(trim($_SERVER["SEASONHINT_FILE"])); // aktuelle hinweise
         if ($hint_to_display != "")
-	    $message .= "\n\n".str_replace("<br \>", "", utf8_encode($hint_to_display));
+	    $message .= "\n\n".str_replace("NL", "",str_replace("<br \>", "", utf8_encode($hint_to_display)));
 </code>
@@ Zeile 292: / Zeile 294: @@
 osTicket v.1.9.5
-===== Problem =====
+===== Problem Falsche Umlaute im Browser =====
 HTML, header, Webseiten selbst und Metatags sagen, dass es UTF-8 ist. Im Browser kommen die Umlaute nicht richtig rüber. Erst wenn man die Codierung im Browser manuell umstellt (evtl. auch erst weg von UTF-8 und dann wieder hin), zeigt er korrekte Zeichen an.
@@ Zeile 316: / Zeile 318: @@
 </code>
-===== Problem =====
+===== Problem Einloggen geht nicht =====
 Mit manchen Browsern kann man sich nicht einloggen. Kommt keine Fehlermeldung, nur ein 'Authentifizierung erforderlich'. Bei der Passwort-Vergessen-Funktion meckert er aber CSRF-Token falsch.
@@ Zeile 334: / Zeile 336: @@
 </code>
-===== Problem =====
+===== Problem IMAP/POP-Abholung =====
 Kann kein IMAP/POP-Abholung (oder Versenden anlegen.
@@ Zeile 359: / Zeile 361: @@
 Was diese Versionsabfrage soll? Keine Ahnung!
-===== Problem =====
+===== Problem SMTP =====
+Das SMTP scheint nicht mehr zu funktionieren. Fehlermeldung: osticket STARTTLS failed (code: 220, response: 2.0.0 Start TLS)]
+==== Lösung ====
+[[https://github.com/pear/Net_SMTP/issues/14]]
+PHP 5.6
+I was getting this error, but even disabling STARTTLS (as several of the above comments suggest) didn't help, as it then reported an authentication error. I found the proper fix for at least my situation.
+If you're using PHP 5.6, there are changes to SSL:
+http://php.net/manual/en/migration56.openssl.php
+Mainly, there is extra verification done on the connection. This verification wasn't done on 5.5 so these issues were ignored. But in my situation, the server was sending the SMTP EHLO command with "localhost" and apparently that causes PHP's new verification to fail.
+The solution is to patch osTicket's mail class at /include/pear/Net/SMTP.php - change this line:
+$this->_socket_options =$socket_options;
+to
+$this->_socket_options = array('ssl' => array('verify_peer_name' => false));
+This turns the verification off. For my setup, the mail server is on the same local network as the osTicket server, so I'm not overly concerned about the security.
+The other solution is to downgrade to PHP 5.5 which doesn't have this extra verification.
+===== Backspace-Taste lässt Cursor an bel. Stelle wandern (Forefox) =====
+==== Lösung ====
+Quelle((http://osticket.com/forum/discussion/86322/cursor-looses-focus-when-using-backspace))
+You need to edit the file /js/redactor-osticket.js:
+<code>
+ this.$draft_saved = $('<span>')
+            .addClass("pull-right draft-saved")
+            .hide()
+            .append($('<span>'));
+                //.text(__('Draft Saved')));
+        // Float the [Draft Saved] box with the toolbar
+        //this.$toolbar.append(this.$draft_saved);
+        if (this.opts.draftDelete) {
+            var trash = this.buttonAdd('deleteDraft', __('Delete Draft'), this.deleteDraft);
+            this.buttonAwesome('deleteDraft', 'icon-trash');
+            trash.parent().addClass('pull-right');
+            trash.addClass('delete-draft');
+        }
+</code>
+Eine Zeile (//this.$toolbar.append(this.$draft_saved);) auskommentieren. Das ist alles.
 ==== Lösung ====

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ticket/osticket.txt · Zuletzt geändert: 2024/03/13 18:28 von gerald

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